Before you go out and spend any money on hardware there are some steps to take.� These will help assure that you end up with the hardware you really need.� Saving you time and money. First determine what software you will be running and what the hardware requirements are.� Keep in mind that some software manufacturers will provide two different specs.� One will be what is required the other will be what is recommended.� Can you guess which specifications you should concern yourself with?� If you are running some custom or vertical market applications you may also want to contact current users to determine what configuration is really required. After you have determined what hw configuration is best, consider your future needs to expand or upgrade.� Most growing businesses will want to have computers that are expandable and upgradeable.� Databases will grow and software will be upgraded often requiring greater hw capacity. If you�re consider refreshing your company�s hw, don�t forget to see if any of your current equipment is still usable.� Perhaps, some machines could be used elsewhere within the organization or the viability of taking advantage of MS�s Terminal Services technology, which will allow you to run the latest software on legacy PCs. Take the time to calculate the total cost of ownership or TCO.� I always thought TCO was only for big businesses, but it�s not.� A common mistake is to shop for the least expensive computer hardware without considering the other costs to actually owning the hardware over a period of time.� For example, what percentage of the total cost of ownership is the actually cost of the hardware itself?� AdministrationCan I get some use out of legacy equipment I currently have?� You�re going to learn about MS terminal services technology later in our seminar.� If you have legacy hw you�ll find that it just might still be usable.

Enterprise companies typically have their own IT departments, SMBs don�t.� So, the trick is learning to leverage someone else�s expertise. Has anyone here ever built their own computer?� I have, several, in fact.� I�ve also purchased a bunch of what we call white boxes. My experience, learned the hard way, is while you may save on the purchase price, you�ll end up paying for things on the other end.� Did you know, for example, Compaq maintains a list of drivers for each model of computer. Another problem is licensing.� I�ve been stuck both without the software I needed and without licenses for software I thought I�d paid for. When you run into problems and your computers are down, who�s paying your employees? Purchasing name brand equipment, either from a reseller or directly from the manufacturer is a key way to leverage other�s expertise. I�d like to point out that Compaq has specifically researched what SMB need and has designed desktops and servers to meet the needs of SMBs. And key to today�s seminar is that nobody tests MS software more thoroughly than Compaq.� When we say it will run MS software, it will.� Did you know that there are more than 7000 MCSEs working for Compaq?� That�s more than any other manufacturer and almost more the twice the next closest of our competitors.� If fact, MS software is developed on Compaq equipment.

-Finance 100% of hardware and software solutions (one deal, instead of many, also able to add to the lease without whole new lease) -Manage disposal of old equipment (Compaq can help you dispose of your old equipment, so you don�t have to worry about how and where to dispose of it) So the take away here is, if you�re going to finance your hw purchases, leasing should be considered and if you decide to lease you will get a better lease deal through the manufacturer, as opposed to third party funding.

[Note:� We will be changing the URL and phone number for the direct method] You can hook up with reseller, like ____________ or ______________ at the back of the room.� This is great way to leverage someone else�s expertise. If you prefer you can buy direct, online or by phone.� We are offering BD specials on our site and over the phone.� In order to take advantage or our BD specials you will need this pass code: _________________

If you are not networked and need to get a network up and running real fast and real cheap, a peer to peer network is the way to go.� You don�t need any special software if you are using a MS OS.� And it�s inexpensive, easy to set up and configure. However, it�s only for a limited number of PCs, in a fulltime environment performance will become an issue and� there is minimal data security.

A better networking choice is the client/server model.� A client/server network includes your desktop computers and peripherals as well as a specialized computer called a file server.� The files server is the heart of the network.� Your data will reside on the file server, even some of your programs can, as well.� With MS SBS 2000, which you�re going to learn more about later, it�s easy to set up and administer.� Also you can provide your users with shared internet access, remote access and terminal services. SBS 2000 is designed for SMB allowing them to leverage other�s expertise and keep the TCO down.

A relatively new network consideration is wireless networking.� It�s an ideal solution if you are� building or leasing office space.� Especially if your location is difficult to wire or subject to strict zoning or building or fire codes. You eliminate the cost for cable and the cost of installing the cable.� You also eliminate the cost of maintaining the cable. It makes it easy to move your network to a new location or change workstation locations for your existing network.� You don�t need a permanent network access point.

Small Business customers are looking for a technology solution that will help their business be stronger, more efficient, and more competitive in today�s business landscape.� The want to understand how a client/server based network will help them be a better business.� Many know that Windows 2000 Server is a solid, popular foundation for business based networking.� In fact, 28% of small business LAN users plan to upgrade/install to a Windows 2000 Server-based network next year.� Don�t miss the opportunity to up-sell customers from Windows 2000 Server to Small Business Server 2000 � this is good for your customers because the wealth of functionality delivered by Small Business Server 2000 and the exceptional value proposition behind the product makes it an economical, strategic business choice for them�and it�s good for you because Small Business Server 2000 delivers a solid platform for further service opportunities with your small business customers.� #1 Internet Enable your Business.� On the next slide, we break this topic out to help customers understand what the Internet can mean for them and their business. #2 Manage and Grow Customer Relationships.� In some of our primary research with small businesses we�ve asked them to define what success means to them.� We were expecting to hear about growth and profit objectives � but overwhelmingly the number one definition of success was related to attracting and retaining satisfied customers.� We�ll talk about how Small Business Server can help them do that 2 slides from now. #3� Enhancing Employee Productivity.� And finally, we�ll look at just a few of the key ways Small Business Server enables small businesses to enhance employee productivity, another critical objective in small businesses.� It turns out that attracting and retaining happy, productive employees ran a close second to having satisfied customers in our research.� Providing employees with the tools to be successful will help small businesses to better attract and retain long-term employees.� The loss of an employee in a large corporation often gets absorbed.� But losing an employee in a small business � can be a business closer.

The wealth of functionality delivered in the Small Business Server 2000 box is priced to be less than the cost to individually purchase Windows 2000 Server plus just one of the other included component applications.� So, even if a small business customer doesn�t have an immediate need to use all of the applications and features in Small Business Server 2000 right away, it�s less expensive for them to invest in the full-featured Small Business Server solution than to purchase the Operating System and even one of the separate component applications individually.� Thus, it�s the economical, long-term buy. The reason we are able to sell this solution for such a great value is because we place parameters around usage of the product � 1) A maximum of 50 PCs can be concurrently connected on a Small Business Server network; 2) Trusts are disabled in Small Business Server 2000, so it cannot be used as a corporate branch office solution; 3) Small Business Server 2000 must be the root server of the Active Directory forest, meaning it must be the Domain Controller and is designed to be a single site solution.� Note, however, that other servers can be members servers on a Small Business Server 2000 network.

SOFTCHOICE PRESENTER: The server software does not physically restrict the number of connected devices; rather, this number is established by the number of CALs acquired and can be CALs allow devices (computers, workstations, etc.) to access a server Nearly 50% of customers under reported their Client Access Licenses. Why?

Office 10 simplifies the way people work by empowering individuals to put more of the product to work for them and giving them greater control over the way Office works.� Office 10 also empowers individuals by providing new features that automatically save individual�s work, so they can continue working if system or application errors occur. Key innovations include: Smart Tags appear on the screen while individuals work and provide useful information for completing tasks or accessing data. Smart Tags can offer AutoCorrect, AutoFormat, or Paste Options that give users control over automatic functionality in Office and help them accomplish their work more quickly. Smart Tags also can help individuals easily access information from the Web or other Office applications. Smart Tags are built with an extensible architecture, allowing any developer to customize them for a specific need. Speech functionality in Office 10 will enable dictation, command and control and Text-to-speech capabilities in three principal languages: Japanese, Simplified Chinese and English. Speech is available in all the Office applications except Microsoft Office Designer. New Task Panes offer new views which contain a wide range of new and popular features that help people easily identify and use more of the product.� Examples of feature sets contained in Task Pane views include finding and creating documents, styles and formatting, copying and pasting and new search and translation tools. New integration with Web services like Hotmail Web-based email service and MSN Instant Messenger enrich the communication options for Outlook users. With innovative new document recovery features, Office documents are automatically recovered if a file, application or system error occurs and individuals can easily restart an application, open the recovered document and can continue working. Individuals also now have the option to report specific problems directly to Microsoft and receive personalized Web-based help on how to fix the problem. Organizations will also have the option to automatically report errors to support groups within their organization. Office 10 will enable teams to work together more effectively by dramatically improving the way people collaborate on documents and by providing tight integration with an exciting new Web-based application for managing team projects, content and activities.� Key innovations for improving team productivity include: The collaborative document creation and review process has been dramatically improved, as individuals can now send documents for review directly from individual applications and easily manage the workflow process of comparing and merging multiple documents. Editing, accepting, and rejecting changes can be easily managed through a new user interface. Documents reviewed by multiple reviewers can also be easily merged into one complete document. Microsoft SharePoint is a new Microsoft application that will tightly integrate with Office 10. Microsoft SharePoint is a rich, easy-to-create Web site that improves the way teams manage information and activities. Using only a Web browser, team members can create contact and task lists, event calendars, libraries for storing documents, and surveys.� Teams can also have newsgroup discussions and be notified when content on the site changes. Office 10 will provide organizations with a rich platform for creating Web-based business solutions that improve accessing and reporting of critical business data, enable tight integration between Office and other applications, and with tools to build collaboration and workflow applications that help teams work together more effectively.� Key innovations include: Excel and Access now support XML as a file format and can easily import and export XML data.� This enables organizations to build solutions that integrate Excel or Access as a front end to XML based data structures to improve corporate reporting and analysis. This new visual development tool can be used to rapidly create and customize Web-based collaborative applications that teams can use to communicate and work together more effectively. This new tool is included in Office 10 and targets Exchange 2000�s Web Storage System. The Local Web Storage System is a new technology based on the Web Storage System shipping in Exchange 2000 and Tahoe. This technology enables Outlook users to work with their personal Outlook information or Office Designer applications when they are offline and synchronize automatically when they return to an online environment. Office 10 will introduce a new subscription offering that provides customers with a new choice for purchasing and staying up to date with the latest versions of the product.� For a lower upfront fee, home and small business customers can purchase Office on an annual basis, while receiving product upgrades at no additional expense during their subscription. Customers will be able to purchase their subscription via a new packaged product at retail stores in select worldwide regions when Office 10 becomes available toward the end of the first half of 2001.� Subscriptions can be renewed annually via the telephone or over the Internet, or by purchasing a new subscription product at retail stores.

MS:� By educating your employees and your customers about the dangers of piracy, you�ll protect your organization in the long term. �SC:� Let�s say there�s a business owner who buys pirated software, maybe he got a great discounted price online, and he brings it back to his business.� He might think he�s the hero because he saved so much money.� But guess what?� He bought nothing.� When he tries to get technical support, it will be as if his software does not exist.� Also, a lot of pirated software is beta code, so he may get incomplete software.� If he was going to throw away his money, why give it to a crook?� He�s been taken advantage of, and has paid someone to do it.� Do you know who would be legally liable if they get audited?� It�s not going to be the guy who loaded the software or who purchased it.� It�s the owner of that business who will get punished.